Refund policy

Return & Refund Policy

Thank you for shopping with Faith & Grace Co. We hope each piece brings beauty, encouragement and a meaningful reminder of God’s Word into your home.

Digital Products

All products sold through our store are digital downloads unless otherwise clearly stated. No physical product will be shipped.

Because digital products are delivered electronically and cannot be physically returned, all sales of digital products are generally final and non-refundable once the files have been delivered or accessed.

Please review the product description carefully before purchasing to ensure you understand what is included.

Having trouble with your files?

We want you to enjoy your purchase. If you receive an incorrect file, experience a technical problem with your download, or believe there is an issue with your order, please contact us. We will gladly work with you to resolve the problem.

Where a refund is required by applicable consumer law, we will of course honour those rights.

Order Cancellations

Because digital products may be delivered shortly after purchase, we cannot guarantee that an order can be cancelled once processing or delivery has begun.

Questions

If you have any questions or concerns about your purchase, please contact Faith & Grace Co. using the contact information provided on our website.

Thank you for supporting Faith & Grace Co. and allowing our designs to become part of your home.